GBM.mag - Communication

: Super User; Oct 01, 17:23 pm; Hits: 387

9 Phrases Smart People Never Use in Conversation

Emotionally intelligent people know certain phrases are off limits in casual conversation because people can take them the wrong way. In this article, originally published on LinkedIn Pulse, Dr. Travis Bradberry shows you which nine phrases to avoid.

: Super User; Sep 26, 10:27 am; Hits: 438

There’s a Better Way to Say ‘No’ to People

When we’re skittish around the word no, we often try to decline requests with an ‘I can’t’—but ‘I don’t’ is actually the best phrase to use.

: Super User; Sep 22, 15:38 pm; Hits: 345

This Bad Conversation Habit Is Killing Your Credibility

If you try saying something as innocuous as, “I need to do my laundry right now,” it could come out as, “Um, so, I, like, need to, uh, do my, you know, laundry, I mean, right now.”